Terms of service

Effective Date: 10th April 2026

Welcome to Gramory. By accessing our website and purchasing our products, you agree to the following terms and conditions.

1. General

  • These terms apply to all users of the website
  • By using this website, you agree to comply with these terms
  • We reserve the right to update or modify these terms at any time

2. Products & Pricing

  • All products are subject to availability
  • We reserve the right to:
    • Modify product pricing
    • Discontinue products without notice
  • We strive to ensure accurate product descriptions, but:
    • Minor variations may occur (especially for natural products like spices)

3. Orders & Acceptance

  • Once an order is placed, you will receive a confirmation
  • We reserve the right to:
    • Cancel or refuse any order
    • Limit quantities per customer

Reasons may include:

  • Suspected fraud
  • Incorrect pricing
  • Unserviceable location

4. Payments

We accept payments through secure third-party payment gateways.

  • Gramory does not store your card or payment details
  • All transactions are encrypted and secure

5. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy
  • Delivery timelines are estimates and may vary
  • We are not liable for delays caused by courier partners or external factors

6. Returns & Refunds

  • Returns and refunds are governed by our Refund Policy
  • Due to the nature of food products, most items are non-returnable

7. Intellectual Property

  • All content on this website (logo, text, images, design) is the property of Gramory
  • Unauthorized use, reproduction, or distribution is strictly prohibited

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt or damage the website
  • Misuse services or exploit system vulnerabilities

9. Limitation of Liability

Gramory shall not be liable for:

  • Any indirect or incidental damages
  • Loss arising from misuse of products
  • Delays or service interruptions beyond our control

10. Product Usage Disclaimer

Our products are natural food items.

  • Results may vary based on usage
  • Gramory is not liable for:
    • Allergic reactions
    • Improper storage or usage

👉 Customers are advised to check ingredients before use.

11. Governing Law

These terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in: Bengaluru, Karnataka

12. Contact Information

For any questions regarding these terms:

📧 care@gramory.shop
📞 +91 7827767701