Privacy policy

Effective Date: 10th April 2026

At Gramory (“we”, “our”, “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior

c. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand user behavior
  • Enhance your shopping experience

You can control cookies through your browser settings.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our products and website
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and ensure security

3. Sharing of Information

We do not sell your personal data.

We may share your data with trusted third parties such as:

  • Payment gateways (e.g., Razorpay, Stripe)
  • Logistics partners (for delivery)
  • Website analytics tools (e.g., Google Analytics)

These partners are obligated to protect your data.

4. Data Retention

We retain your information only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at the email below.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns:

📧 care@gramory.shop
📞 +91 7827767701
📍 Bengaluru, India